Frequently Asked Questions
1. How do I find a foundation match?
Check out an early entry from our blog for this info! Finding a Foundation Match. You can also check out the link within our website Choosing A Foundation Color. If you still feel like you need help email us at adornedwithgrace@gmail.com
2. I don't see a color that seems to suit me. Will you be coming out with more foundation colors soon?
Yes and no. Yes, we may likely develop more colors (especially for darker tones past 4.5) for those that fall in the Olive/Yellow range since this line was specifically created for those skintones. No, if you have a cooler/pinker tone. However, we never say never, and if this line continues to grow, it is always possible. Just not in the near future.
3. How long is your current TAT? (Turn around time)
Orders are processed within 3–5 business days (excluding weekends and holidays).
Once your order ships, you will receive a tracking confirmation email. Delivery estimates begin after shipment, not at the time of order placement.
U.S. Orders:
Typically arrive within 3–5 business days after shipment via USPS.
International Orders:
Transit times vary by destination and carrier and may take several weeks depending on customs processing. Delivery timeframes do not include delays caused by customs or local postal services.
4. What kind of payments do you accept?
We accept all major credit cards, PayPal, Venmo, and other payment methods available at checkout.
International customers must use a payment method supported for international transactions. We do not accept wire transfers, money orders, or personal checks.
5. How much is your Shipping to International countries?
Shipping rates are calculated at checkout based on order weight and destination.
United States:
Shipping rates are calculated at checkout based on order weight and destination.
Free standard shipping on orders over $50.
Canada:
Free standard shipping on orders over $100.
Orders below this threshold are calculated at checkout.
International (outside U.S. & Canada):
Free shipping on orders over $150.
Orders below this threshold are calculated at checkout.
International orders may ship via USPS, UPS, or FedEx depending on destination and availability.
Customers are responsible for any customs duties, taxes, or import fees required by their country. Transit times do not include customs processing delays.
We do not mark packages as “gift” on customs forms.
6. What is your Return Policy?
Due to the hygienic nature of cosmetics and beauty tools:
All samples are final sale.
Brushes are final sale unless defective.
Opened or used makeup products are not eligible for return.
Returns are accepted within 14 days of delivery only if an item arrives defective, damaged, or incorrect. Photo documentation is required.
For full details, please review our complete Refund Policy page.
7. Are your swatch photographs pretty accurate?
The colors were adjusted to best match what you would see in person. However, due to the variances in computer monitors, what you see may not be completely accurate.
If you are unsure about a color, feel free to email us at adorned_with_grace@yahoo.com or try an inexpensive $1.50 sample to make sure.
8. What is the shelf life of your minerals?
The shelf life of our minerals are indefinite. The biggest problem in keeping them from expiring is whether or not they come into contact with liquids/moisture which can encourage bacterial growth.
Make sure to keep them in a moisture-free area and if any kind of liquid does come in contact with them, to be aware that the shelf-life may have been compromised.
When you are foiling your pigments or using the wet, flocked sponge method of applying your foundation, that your dampened applicator does not come in contact with the jar or minerals but that you have a separate mixing palette or bowl.
We personally recommend not keeping a product more than two years if you are uneasy about the shelf life. It is part of the reason we keep the jars in the smaller sizes, esp. blushes and eyeshadows because a little goes a long way and it is more fun to experiment with lots of colors!
9. Are your brushes "Cruelty-Free?"
Yes, they are! We have confirmed with our brush suppliers that they are cruelty-free. In fact, our Premium Line of brushes are 100% vegan and assembled here in the USA! (Except the Premium Kabuki and Mini Dual Ended Eyeshadow brush which are made in China).
10. What ingredients do you use in your products?
The ingredients are listed when you click on each item's description, just read on down. They are very specific to each product since many of the eyeshadows and blushes vary in ingredients. This is done for your convenience so you know exactly what you are getting with each and every product!!!
Please also note that we DO NOT USE the following items: Bismuth oxychloride, talc, dyes, ferric ferrocyanide, cornstarch, or any micronized ingredients. All the makeup products are made with VEGAN ingredients!